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Call Center Referral Specialist | SID Referral Center - O'Fallon | M-F Days | Full Time

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Clerical/Administrative
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HSHS Medical Group, IL
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18006002 Requisition #
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Position Summary

Responsible for responding to various telephone inquiries in a call center for multiple providers, the specialist prepares referrals, obtains authorizations and pre-certifications for patients and assists with physician referrals.

 

 

Education

High School Diploma or GED - Required

 

 

Experience

1 year - Medical Terminology - Required

1 year - Customer Service - Required

1 year - Clinical - Preferred

Call center experience - Preferred

 

 

Certificates, Licenses & Registrations

Certification as a medical assistant may be required prior to placement within this position at specific work sites based on organizational needs and/or other regulatory requirements.

 

HSHS and affiliates is an Equal Opportunity Employer (EOE).

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