Sign Up for Job Alerts!

Not ready to apply? Take just a minute to sign up for job alerts.

Client Services Specialist I

Information Technology
HSHS Information Services, IL & WI
18006537 Requisition #
Apply for Job
Share this Job
Sign Up for Job Alerts

Position Summary

Under direct supervision, provides first-line support to customers. Resolves basic problems while referring more complex problems. Assists customers with hardware and software problems via phone, email or in person. Ensures courteous, timely, and effective resolution of user issues. Adheres to Service Level Agreements (SLA) for both internal and external users. Monitors/follows-up with users to ensure problems have been adequately resolved.


High school diploma or GED and 2.5 years of relevant experience required or Associates Degree and six months of relevant experience required or Bachelor's Degree or higher and no prior experience required.  Training in all or one of the following preferred:  operating systems concepts; hardware; installation procedures; and applications.

High School Diploma or GED-Required



Preference will be given to individuals with previous related experience.

Certifications, Licenses and Registrations

Applicable certification for assigned area preferred.


HSHS and affiliates is an Equal Opportunity Employer (EOE).

Please Note

You are able to view more details about this job after you click 'Apply for Job' and start your application on our career site.

My Submissions

Track your application status.

My Submissions

Previous Job Searches

Similar Listings

HSHS Information Services, IL & WI

Eau Claire, Wisconsin, United States

📁 Information Technology

Requisition #: 18006228

Connect with HSHS on Social Media