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Information Technology
HSHS Information Services, IL & WI
18006028 Requisition #
Thanks for your interest in the IT Intern | Clinical Help Desk position. Unfortunately this position has been closed but you can search our 930 open jobs by clicking here.
  • This intern will be part of HSHS Information & Technology Services department in the Support and Quality Product Line. 
  • Involvement with a wide range of support aspects primarily related to telephone and e-mail support
  • Incident troubleshooting, customer service, and process improvement will be stressed
  • Provide tier 1 support to customers
  • Develop experience in professional communication and written documentation
  • Utilize ServiceNow to convey issues clearly and completely
  • Maintain confidentiality and remaining HIPAA compliant at all times

    Students pursuing (or a recent graduate with) an Associate or higher degree in Computer Science or other information technology related field are preferred; we will accept students pursuing (or a recent graduate with) an Associate or higher degree in an unrelated major and a strong interest in the Information Technology field. Other skills may be preferred and vary by internship.

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