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IT Intern | Support & Quality

Information Technology
HSHS Information Services, IL & WI
18007288 Requisition #
Thanks for your interest in the IT Intern | Support & Quality position. Unfortunately this position has been closed but you can search our 959 open jobs by clicking here.
  • This intern will be part of HSHS Information & Technology Services department in the Support & Quality Product Line. 
  • This internship can run through Summer 2019 (May - August).
  • Coordinate the design and development of technical skills training for all colleagues in 15 hospitals and numerous medical clinics utilizing Captivate, Adobe, Creative Suite, Microsoft Office, VideoScribe, and ZebraZapps.
  • Create and utilize storyboards as design models for the development of computer/web-based training
  • Develop blended learning and performance support solutions for both IT and clinical colleagues based on project schedules
  • Perform quantitative and qualitative training analysis and implement effective training solutions to drive business profitability and mitigate risk
  • Assist in developing procedures and processes for video and microlearning projects and aide in the consistent implementation across the System
  • Assist in data collection and creating reports from various sources for System leadership 
  • Monitor regulatory reporting and updating dashboards
  • Develop an understanding of the Service Now application to build dashboards for the Chief Performance Improvement Officer to monitor key functions for go live events and daily support functions 

Students pursuing (or a recent graduate with) an Associate or higher degree in Computer Science or other information technology related field are preferred; we will accept students pursuing (or a recent graduate with) an Associate or higher degree in an unrelated major and a strong interest in the Information Technology field. Other skills may be preferred and vary by internship.

Application deadline is Thursday, February 28, 2019, at 11:59 P.M.

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